Insurance and Booking Process - New Zealand Campervans

Insurance and Booking

We’ve tried to keep our insurance options simple and easy to understand.

Basic cover is included in your daily hire rate, however many travellers choose to upgrade their cover for added protection and peace of mind while travelling New Zealand.

Things to consider when choosing your cover option:

Many guests prefer the added confidence and peace of mind that comes with travelling under our highest cover option, allowing them to relax and enjoy their New Zealand adventure.

You may be driving a campervan for the first time, often on unfamiliar New Zealand roads and conditions.
Vehicle repair and third-party damage costs in New Zealand can be very high, even for smaller incidents.
Our upgraded cover options can significantly reduce or remove your excess and bond completely.
Higher cover options also include additional benefits such as windscreen and tyre cover.
Our vehicle cover protects the campervan itself. We also recommend guests arrange their own travel insurance for personal belongings and travel-related expenses.

Insurance Cover Options

	Basic Protection	Mid Protection	Premium Protection
Daily Rate	$0	$25	$35
Maximum Daily Rate Charged	$0	$3,500	$3,500
Security Bond - held until return	$7,500	$5,000	$0
Excess	$7,500	$5,000	$0
Windscreen Chips or Replacement	✖	✖	✔
24/7 Roadside Assistance*	✔	✔	✔
Tyre Replacement (blowout/damage)	✖	✖	✔
Panel Damage to Your Vechicle	Liable for damage up to $7,500	Liable for damage up to $5,000	✔
Third Party Damage / Write Off	Liable for damage up to $7,500	Liable for damage up to $5,000	✔
Total Write Off of Your Vehicle	$7,500	$5,000	$0
Complimentary Airport Shuttle	✔	✔	✔
Camping Chairs and Table	✔	✔	✔
Additional Driver	✔	✔	✔
Basic Cleaning Products	✔	✔	✔
Duvet, Linen, Pillows, Towels	✔	✔	✔

*24/7 Roadside Assistance is included, however some situations are not covered under the policy. In certain cases, the roadside assistance provider may request a credit card and place a temporary hold on it while the issue is assessed.

Guests may be responsible for costs relating to non-mechanical callouts such as lockouts, flat batteries, tyre changes, incorrect fuelling or similar user-related incidents.

Please also note that if the rental terms and conditions are breached, any applicable insurance cover or excess reduction may become void and the hirer may be responsible for all associated costs.

Booking Process

We’ve made the booking process simple and straightforward, so you can spend less time organising and more time planning your New Zealand adventure.

Step 1

Send Your Trip Request

Tell us your travel dates, group size, and rough itinerary. This helps us recommend the right campervan and setup for your trip.

Step 2

We Confirm Availability & Pricing

We check availability and send you a clear, all-inclusive quote — no hidden extras, just everything you need to get on the road.

Step 3

Secure Your Booking

Once you’re happy, a small deposit secures your dates. We’ll guide you through the simple booking process and answer any questions.

Step 4

Pick Up & Explore

We’ll walk you through the campervan at pickup so you feel confident and ready. Then it’s time to explore New Zealand your way.