Send Your Trip Request
Tell us your travel dates, group size, and rough itinerary. This helps us recommend the right campervan and setup for your trip.
Essential Protection is included in your daily hire rate. For added peace of mind, you can choose Premium Protection at NZD $35 per day, with $0 liability for covered accidental damage and no security bond. Terms and exclusions apply.
Premium Protection offers added peace of mind for your New Zealand adventure, with $0 liability for covered accidental damage. Compare the two options below and read the terms and exclusions before choosing.
| Essential | Premium | |
|---|---|---|
| Daily Rate | $0 | $35 |
| Maximum protection charge per booking | $0 | $3,500 |
| Security bond / card pre-authorisation at pickup | $7,500 | $0 |
| Maximum hirer liability per incident for covered damage | $7,500 | $0 |
| Windscreen Chips / Replacement | ✖ | $0 for accidental windscreen repair or replacement, subject to rental terms |
| 24/7 Roadside Assistance* | ✔ | ✔ |
| Tyre Damage | ✖ | Covered if part of insured accident |
| Accidental Vehicle Damage | Hirer liability up to $7,500 | $0 liability for covered damage |
| Third Party Damage | Hirer liability up to $7,500 | $0 liability for covered damage |
| Total Loss / Write Off of Campervan | Hirer liability up to $7,500 | $0 liability for covered damage |
| Complimentary Auckland Airport transfer | ✔ | ✔ |
| Camping Chairs and Table | ✔ | ✔ |
| Additional Driver | ✔ | ✔ |
| Basic Cleaning Products | ✔ | ✔ |
| Duvet, Linen, Pillows, Towels | ✔ | ✔ |
Read our full Rental Terms and Conditions before choosing your protection option.
All amounts are in NZD. Premium Protection is optional at $35 per calendar hire day, including pickup and return days, capped at $3,500 per booking. It must be selected, paid and confirmed before the hire begins. Paying the hire balance alone does not add Premium Protection.
Essential requires a $7,500 card pre-authorisation at pickup. Premium removes that security bond and reduces customer liability to $0 for covered accidental damage. When Premium is selected, paid for the full hire and confirmed before pickup, New Zealand Campervans pays for accidental windscreen chip repair or replacement during the hire. You pay $0 for this windscreen benefit, subject to the rental terms and hirer obligations. This benefit is provided by New Zealand Campervans and does not depend on reimbursement by our insurer.
Except for the separate Premium windscreen benefit described above, covered damage means accidental damage within the applicable policy and rental agreement. Protection remains subject to exclusions and hirer obligations. Excluded damage and other charges remain payable. Ordinary tyre punctures and wear are not covered by Premium; tyre damage may be covered where it forms part of an accepted insured accident.
24/7 roadside assistance: call 0800 888 247 and quote the vehicle registration. Assistance services and additional costs are subject to the provider’s conditions. Fuel, replacement tyres, keys or locksmith work, additional towing, and accident or bogged-vehicle recovery may cost extra. Contact the assistance service first.
Customer liability limits, security bonds and protection fees are contractual arrangements with New Zealand Campervans and are separate from our insurer’s policy excess. Personal belongings are not covered by our campervan policy; we recommend separate travel insurance.
We’ve made the booking process simple and straightforward, so you can spend less time organising and more time planning your New Zealand adventure.
Tell us your travel dates, group size, and rough itinerary. This helps us recommend the right campervan and setup for your trip.
We check availability and send a clear quote showing the hire price, cleaning, any one-way fee and optional Premium Protection. Fuel, applicable diesel Road User Charges and other charges under the rental terms are separate.
A 25% deposit is payable within 48 hours to secure your direct booking. The remaining balance is due exactly 45 days before pickup; your confirmation will show the calendar due date.
Before pickup, complete your check-in details, read the campervan guide, and review and sign your completed rental agreement. Payment, check-in and signing are separate steps. Bring each driver’s original licence and any required translation or International Driving Permit. We’ll show you how your campervan works at handover, then you’re ready to explore.