New Zealand Campervans
At New Zealand Campervans, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you visit our website, make an enquiry, or book a campervan with us.
1. What Information We Collect
When you interact with us, we may collect:
Personal Details
Your name, email address, phone number, and contact details.
Booking Information
Travel dates, pickup and drop-off locations, passenger numbers, and vehicle preferences.
Driver Information
Driver licence details, age, and identification required for insurance and rental purposes.
Payment Details
Billing information required to process payments and deposits (handled securely via trusted providers).
Optional Information
Any additional details you choose to share, such as travel plans or enquiries.
2. How We Use Your Information
We use your information to:
- Manage and confirm your booking
- Communicate important rental information
- Provide customer support before and during your trip
- Improve our website and services
- Send updates or offers (you can opt out anytime)
- Meet legal, insurance, and accounting requirements
3. Who We Share Information With
We only share your information where necessary, including with:
- Payment providers
- Insurance and roadside assistance providers
- Technology and hosting providers
- Legal or regulatory authorities (if required)
We do not sell or trade your personal information.
4. Keeping Your Information Secure
We take reasonable steps to protect your information from unauthorised access or misuse. While we use secure systems, no online transmission can be guaranteed to be completely secure.
5. How Long We Keep Your Information
We keep your information only as long as needed to:
- Complete your booking and provide services
- Meet legal and tax obligations
- Resolve any disputes
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections if something is inaccurate
- Ask for your information to be deleted where appropriate
- Opt out of marketing communications
7. Cookies
Our website may use cookies to improve your experience and understand how visitors use our site. You can disable cookies in your browser settings if you prefer.
8. Updates to This Policy
We may update this policy from time to time. Any changes will be published on this page.
9. Contact Us
If you have any questions about this policy or your information, please contact us: